Licensing: Difference between revisions

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Licences are issued for a single computer only. IVS may, at our discretion, allow you to move a licence from one computer to another, provided that you can supply a valid deactivation file. An administration fee may apply.
Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to [https://www.industrialvibes.com/contact.html email] this file to us. The file will be located in the default data folder you chose during [[installation]].  


Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to [https://www.industrialvibes.com/contact.html email] this file to us. The file will be located in the same folder as the executable you copied during [[installation]]. You need to leave the original copy of this file in your executable folder.
When you receive the licence file, simply copy it into the same folder as the executable (by default, this is C:\Program Files\Expert, which also requires admin rights to copy the file in). Restart Expert with administrator rights for a new license to take effect, the click on the Refresh Data Acquisition Hardware List button twice. You should only need to run as administrator once. Enter your email address when prompted (the popup may be obscured by the main window). This should be the email address associated with the license. For example, the address that the licence file was emailed to. Then agree to the end user license agreement.
 
When you receive the licence file, simply copy it into the same folder as the licence request file. Restart Expert with administrator rights for a new license to take effect. You should only need to run as administrator once. Enter your email address when prompted. This should be the email address associated with the license. For example, the address that the licence file was emailed to. Then agree to the end user license agreement.


Expert should now work with all the features associated with your license. For more details, see the [https://www.industrialvibes.com home] page.
Expert should now work with all the features associated with your license. For more details, see the [https://www.industrialvibes.com home] page.
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The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.
The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.


To deactivate a licence, open the licence.txt file. If you cannot read the writing at the start of the file (for example if it looks like Chinese characters with no line breaks), close the file, open notepad, got to File -> Open and change the encoding (bottom right of window, just to the left of the open button, use the drop-down menu) to UTF-8. Then select the licence.txt file and click Open.  
To deactivate a licence, open the default settings.txt file (by default, this is in C:\Users\username\AppData\Local\Expert - replace username if you copy and paste). Add a line at the bottom containing the word "deactivate". Run Expert as administrator. Include a copy of the generated deactivation XXXXXX.txt file and the licence.txt file when you request a new licence. Then remove the "deactivate" line from default settings.txt.  


You will see a line starting with "Licence Type:". Change this to: "Licence Type: Deactivate". Run Expert as administrator. It will create a licence deactivation file. Email this file to us when you request the licence for the other computer.
Note: Licences are issued for a single computer only. IVS may, at our discretion, allow you to move a licence from one computer to another, provided that you can supply a valid deactivation file. An administration fee may apply.


== Navigation ==
== Navigation ==
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[[Troubleshooting]]
[[Troubleshooting]]

Latest revision as of 09:32, 2 October 2024

Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to email this file to us. The file will be located in the default data folder you chose during installation.

When you receive the licence file, simply copy it into the same folder as the executable (by default, this is C:\Program Files\Expert, which also requires admin rights to copy the file in). Restart Expert with administrator rights for a new license to take effect, the click on the Refresh Data Acquisition Hardware List button twice. You should only need to run as administrator once. Enter your email address when prompted (the popup may be obscured by the main window). This should be the email address associated with the license. For example, the address that the licence file was emailed to. Then agree to the end user license agreement.

Expert should now work with all the features associated with your license. For more details, see the home page.

The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.

To deactivate a licence, open the default settings.txt file (by default, this is in C:\Users\username\AppData\Local\Expert - replace username if you copy and paste). Add a line at the bottom containing the word "deactivate". Run Expert as administrator. Include a copy of the generated deactivation XXXXXX.txt file and the licence.txt file when you request a new licence. Then remove the "deactivate" line from default settings.txt.

Note: Licences are issued for a single computer only. IVS may, at our discretion, allow you to move a licence from one computer to another, provided that you can supply a valid deactivation file. An administration fee may apply.

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