Licensing: Difference between revisions

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Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to [https://www.industrialvibes.com/contact.html email] this file to us. The file will be located in the same folder as the executable you copied during [[installation]].
Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to [https://www.industrialvibes.com/contact.html email] this file to us. The file will be located in the default data folder you chose during [[installation]].  


When you receive the licence file, simply copy it into the same folder as the licence request file. Expert should now work with all the features associated with your license. For more details, see the [https://www.industrialvibes.com home] page.
When you receive the licence file, simply copy it into the same folder as the executable (by default, this is C:\Program Files\Expert, which also requires admin rights to copy the file in). Restart Expert with administrator rights for a new license to take effect, the click on the Refresh Data Acquisition Hardware List button twice. You should only need to run as administrator once. Enter your email address when prompted (the popup may be obscured by the main window). This should be the email address associated with the license. For example, the address that the licence file was emailed to. Then agree to the end user license agreement.
 
Expert should now work with all the features associated with your license. For more details, see the [https://www.industrialvibes.com home] page.


The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.
The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.


Restart Expert with administrator rights for a new license to take effect. You should only need to run as administrator once.
To deactivate a licence, open the default settings.txt file (by default, this is in C:\Users\username\AppData\Local\Expert - replace username if you copy and paste). Add a line at the bottom containing the word "deactivate". Run Expert as administrator. Include a copy of the generated deactivation XXXXXX.txt file and the licence.txt file when you request a new licence. Then remove the "deactivate" line from default settings.txt.  
 
Note: Licences are issued for a single computer only. IVS may, at our discretion, allow you to move a licence from one computer to another, provided that you can supply a valid deactivation file. An administration fee may apply.


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== Navigation ==
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:[[Plot Tabs]]
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[[Troubleshooting]]
[[Troubleshooting]]

Latest revision as of 09:32, 2 October 2024

Your software will create a file called "licence request vXXXXx.txt". To obtain a free 12 month trial license, or to purchase a license, you will need to email this file to us. The file will be located in the default data folder you chose during installation.

When you receive the licence file, simply copy it into the same folder as the executable (by default, this is C:\Program Files\Expert, which also requires admin rights to copy the file in). Restart Expert with administrator rights for a new license to take effect, the click on the Refresh Data Acquisition Hardware List button twice. You should only need to run as administrator once. Enter your email address when prompted (the popup may be obscured by the main window). This should be the email address associated with the license. For example, the address that the licence file was emailed to. Then agree to the end user license agreement.

Expert should now work with all the features associated with your license. For more details, see the home page.

The license file should be called "licence.txt" with nothing else in the file name. Rename it if necessary. Note the Australian spelling with no 's'.

To deactivate a licence, open the default settings.txt file (by default, this is in C:\Users\username\AppData\Local\Expert - replace username if you copy and paste). Add a line at the bottom containing the word "deactivate". Run Expert as administrator. Include a copy of the generated deactivation XXXXXX.txt file and the licence.txt file when you request a new licence. Then remove the "deactivate" line from default settings.txt.

Note: Licences are issued for a single computer only. IVS may, at our discretion, allow you to move a licence from one computer to another, provided that you can supply a valid deactivation file. An administration fee may apply.

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